Our AC unit was down and within an hour after requesting service they called me back and were able to get a technician to my house quickly. The communication Island Breeze conducted was better than most companies I have dealt with in the past. Thank you!
Chad is courteous, knowledgeable, honest, and effective.I spent thousands of dollars last year on a recurring HVAC issue.Chad diagnosed the problem, presented me with options, and implemented a long term solution.I’m all too grateful for his help.
The Technician was very professional, kind, and knowledgeable! He explained everything in a way that I would understand and it was useful information for a homeowner! After dealing with multiple companies before Island Breeze, this was truly the best service and the problem was finally corrected!
Technician was prompt and on time based on scheduled arrival time. He was personable and answered all of my questions thoroughly. His assessment of the repair issue was quick and repair was done completely and to a high degree. Overall positive experience and would recommend to others.
Experienced courteous staff who know their stuff. Answered every question I asked and offered important information about my total HVAC system and air quality. Great tools that measure air quality and system performance.
We had an issue with our AC. Using our interior home protection plan, American Home Shield, we ended up contacting Island Breeze. From the start, they were empathetic with our situation, and scheduled an appointment to come right out. The issue was diagnosed quickly, that we needed a new set of coils. They did not have the part on hand, however, they worked with AHS, and the part was ordered immediately. They stayed in contact with us while the part was shipping, and ultimately called us to set up an appt. asap as soon as they received the parts. They were here at 7AM, the day of install and we were up and running with cold air a couple of hrs later. The entire experience was outstanding and we highly recommend Island Breeze.
Right off the bat for the first phone call great customer service. They actually listen to you when you talk to them on the phone call which I found very impressive because not many companies listen to the customer or their clients anymore. I also like that it is a veteran owned company being a veteran myself I like to use a Veteran Towne companies that help support the Veteran community.
Bar none, Island Breeze are on point when it comes to professionalism and proficiency. They are always on time, if not early and always leave my house with me being satisfied with the services rendered.
Our technician, I believe his name was Ronald, was timely, polite, and most importantly very thorough in performing our spring HVAC system maintenance. My husband and I were very satisfied with the service we received. Ronald was conscientious in performing this service.
Sean explained to me what he was here to do for my system which I have checked annually. He ensures I understand all that's he's performing on my system and he answers my questions with ease. Thank you so much Sean.Ms. Barbara
I love this company and their technicians are outstanding; they do a great job - review and explain everything they are going to do and what was completed with any important suggestions to make sure my system is working efficiently. Always professional and courteous.