Robert Castellini provided excellent above and beyond service. He was knowledgeable and carefully attentive to the repair of my a/c unit. He kept me informed throughout the process and gave recommendations on maintenance and how to prevent system failures in the future.
Island Breeze was very prompt and professional. They were knowledgeable and diligent. I would highly recommend them for all your heating & cooling needs
Our rep that came out for an AC cleaning was incredibly nice, informative, explained the process before starting, and summarized what was done at the end of the session. Thanks again!
The Tech showed up early, was friendly, knowledgeable and took his time checking over and cleaning the A/C units. Have been dealing with Island Breeze for a while now, can definitely refer them to others with confidence.
Island Breeze arrived at my house on time and worked nonstop on my four hour repair job until completed, and everything was working properly.Everybody at this Company is very professional and courteous. Thanks for an awesome job! I recommend Island Breeze HVAC to anyone. Brenda Treece
Island Breeze technician was superb. He arrived on time, presented his "id's", explained what his tasks were and then proceeded to complete his duties. Afterwards, I was emailed a signed copy of tasks completed for my records. Thank you.... this is an excellent example of "Customer Service" fulfilled.
The Service representative was on time and very professional. He introduced himself and advised me as to what he would be doing. After completing the service, he explained in detail what occurred and asked if I had any questions.
Technician was on time at scheduled time; in fact techniction actually was little early. technician was very professional got right to the job and finished up the job without incident.I want that technician to remain my permanent technician
My recent encounter with Island Breeze was my first. It was a good one. Scheduled to perform routine maintenance on my HVAC unit, the technician was prompt, professional, and thorough. Equally positive was the support staff, which did an excellent job reminding me of the service and keeping me posted on expectations and status. I would not hesitate to recommend Island Breeze for HVAC service.
Robert took the best care of cleaning, inspecting and explaining in great detail for us! His knowledge and ability to explain all issues were phenomenon! Island Breeze has been our number 1 choice over the past several years for our 19 year old home. We've used a number of past companies over the years until we found Island Breeze HVAC. We can trust them with all their work and advice. Give them a call and see what I'm talking about!!!! God bless Island Breeze HVAC!
Chad was spectacular!! We had two HVAC systems that were down. One was a high tech "smart" unit. Chad went out of his way to find the issues with both units, and then took the time to explain exactly what was done to rectify the problems in a way that was absolutely clear to both myself and my wife. Chad was friendly, extremely knowledgeable, kind, and dedicated to his profession. I wish we could get this kind of service from everyone! If the rest of your service employees are like Chad, you have a hellava company!!!
Shawn Leguire came to service my heating system today and I was very impressed. He was very courteous and professional. Island Breeze should be proud to have him represent their company,
The technician was Super professional and an awesome job done! This will be my third time I’ve had electrical service repair done on three different issues. Awesome company!
My experience with Island Breeze so far has been pleasant. Kelly, who I believe works in the office has been very professional and very prompt with information. Chad, was the technician who came out to his part with finding out what the issue is with my AC unit. He was extremely knowledgeable and explained how the AC VS Heat works and he just went above and beyond to satisfy the customer. He didn't rush through the process and that means alot. So now I just hope the end results are as good as the beginning. Thanks ISLAND BREEZE!
Island Breeze replaced our AC unit for us last year through American Home Shield. They did a great job and helped us navigate through the cumbersome home warranty process as quickly as possible! We just had them come back to do the annual AC preventative maintenance. Look forward to continue to work with them!
A++ company hands down. AC stopped working, excellent communication from Katie on getting someone out. Problem diagnosed by Brian and his brother- both were prompt and knowledgeable. Installation with John A., Jason G., and Robert C was fantastic! Definitely recommend going here for all HVAC needs!
Outstanding service and I really appreciated the way Shawn Leguire explained his process and the additional equipment that will help our air quality. Our previous service provider was only concerned with selling us new systems.
Thank you for scheduling my appointment so quickly, your kind and professional technicians Brian and Shawn, and the very helpful customer service associate on the phone! Everything went smoothly and my issues were resolved within two days. A++ 😊
Everyone I have had the pleasure of working with have been very responsive, helpful, and patient. Explaining step by step (repeating if necessary) all options and outcomes. Top notch customer service!
I appreciated the detail and patience the technicians and staff have had with me and all my questions about unit replacement versus repair. This organization is very knowledgeable and I appreciate the fact that they wanted to do the work right and not do a high pressure sales pitch.
Technician was very friendly, and knowledgeable. This company and their technicians are always very professional, and they demonstrate real integrity every time!
Island Breeze was extremely responsive as we went through the process of having to have a major part replaced by the manufacturer. They kept us up to date and as soon as the part was delivered made sure we were taken care of.
Friendly, exceptional service! Island Breeze replaced my HVAC system with ease. I highly recommend Island Breeze for HVAC repair or replacement service.
Very knowledgeable and professional! The technician explained everything in an understandable way and my repairs were completed satisfactorily. Highly recommended!
I had my heat go out and Island Breeze was quick to respond and schedule a diagnosis. Shawn did an excellent job explaining the problem and fixed the issue quickly. He also explained the problem and what was repaired, and created a great all around experience.This is my second time dealing with Island Breeze, and both times from start to end they have been excellent. I recommend this company to anyone for their HVAC needs.2/29 visit for scheduled maintenance: Jason came out and did an excellent job, explaining what he was doing and let me know of any issues. I had a few questions and he was able to answer all of them no problem. Another 5/5 experience with this company. Use them they are awesome.
Chad was professional and thorough. He was able to fix my issue quickly and provided me with general information for routine maintenance without "selling" me anything.
Island Breeze came out after I called my home warranty company. They diagnosed and fixed the issue in a timely and were very professional. They have great customer service
Shawn Leguire came to check out and educate me on the system. We feel fortunate that he came and answered all my questions then suggested the I wave system. I am excited to feel we have set up the perfect care for our new environment! Thank you!
Joe Leguire was the epitome of professional and efficient. He identified the issue, and then solved it expeditiously. He is exactly what was needed and I was truly thankful for his work.
Get Ahead of the Triangle Heat: Why Installing an Air Conditioner Early Is Essential for Homeowners Near Clayton, Raleigh & Cary
The Importance of Installing Your AC Before Summer Temps Soar As temperatures soar and humidity levels rise, the need for a reliable air conditioning system…
