Was a great experience. Found and fixed the problem in about 30 minutes. Another HVAC co had told me I needed a new system for $10k+ and had his sales team call me as soon as he left my house. This was an honest tech!! Will definitely recommend them and will not hesitate to use them again if needed.
Service was very professional from start to finish. The technician (Sean) did a great job troubleshooting the possible issue and communicating with me about it. Once AHS assigned the work order to Island Breeze, the office called me within 2 hours to scheduled an appointment. Communication throughout was outstanding. They did a great job!
Great service. When the service techs come to the house, very polite, very professional. You can ask them any questions about the service they are performing they tell you in a way that you can understand.
Our upstairs heating unit was not working. From beginning to end, Island Breeze was a joy to work with. I am most appreciative when any business gives you a time-frame of their arrival and show up during that time!! It is the small details that sets Island Breeze apart from the rest. Island Breeze is professional, quick and clean. Their prices are very affordable.
I've had horrible experiences with other HVAC companies until Inland Breeze HVAC. Everyone from the nice people in the office to the individual(s) who came out to fix my HVAC unit were all very respectful of me, my time, and my property. Everyone was very knowledgeable and answered all my questions. I highly recommend Island Breeze if you have any HVAC issues.
Excellent company! Dependable. They truly care about their customers.I waited over a month without heat to have another company waste my time order parts that didn’t fit. Only to end up saying they couldn’t get the proper parts as my unit was to old and they didn’t make the parts any more. Disappointment after disappointment. for weeks. I was getting desperate thinking I was going to have to purchase a new unit. Than along came Island Breeze. I did not tell them what the last company said I let them make their own diagnosis. Well we were up and running in a week.They also offer a maintenance program twice a year that is so reasonable I jumped on board the same day. So happy I have them now to take care of my units!
Great customer service from everyone I had contact with through phone. Our service rep arrived on time and explained his process thoroughly to us. He also answered our questions and explained what would happen at our next scheduled check up in the spring.
Shawn Leguire came to check out and educate me on the system. We feel fortunate that he came and answered all my questions then suggested the I wave system. I am excited to feel we have set up the perfect care for our new environment! Thank you!
We used our home warranty (AHS) for an HVAC repair and Island Breeze came out to diagnose it and determined that we needed a new unit. We had a seamless experience getting the old unit/heat pump removed and the new unit installed for a very affordable price (due to home warranty). The technicians were knowledgable and courteous and the new unit works perfectly. Thank you so much!
Had a really good experience with Louie and/or other office staff who coordinated appointments and answered my questions. Shawn who came by to do the maintenance was also very professional, helpful, and efficient. Positive and professional experience overall. Sorry for the delay in review!
Overall had a good experience they were sent by our warranty company when our AC went out last week. The first guy that came quickly diagnosed a bad capacitor replaced it and the AC started working. When he checked the crawl space he said he he saw water and thought we might have had a leak. I checked after he left and our HVAC was leaking. I called the warranty company back and they sent someone again the next morning. Steven came the 2nd time and he was wonderful he really looked over the outside unit and the HVAC he pointed out where the water came from fixed the problem (clogged drain pipe) and then took the time to show me simple things we can do to maintain our HVAC. As a first time homeowner I really appreciated this.
Mick came to our house today to check our AC. He was so professional and so friendly. I think I never met a person so friendly and so helpful as Mick. He explained everything so well. I wish every maintenance guy would be like Mick. Thank you again and merry Christmas
Great company for repair and service. I've used them twice through American Home Shield. They take the time to thoroughly explain the work that will be performed. They are very prompt in their appointments. I know that this last time, they arrived early. I would highly recommend and plan to use them when I purchase a new central A/C unit.
These folks are an amazing company. I have been fighting with a home warranty company that was supposed to cover a/c replacement. After over 30 days of bickering and lies, Island Breeze did an a/c system installation for us. They were extremely accommodating, installed the correct system for my needs, were here on time with a extremely knowledgeable team. Followed by a quality control inspection of everything that was done, up to and including the thermostat they installed. Lifetime warranty on new install, which is a huge piece of mind. Many other great inclusions as well. Jason, the Project Supervisor is an amazing individual who went above and beyond to help us.Just not enough platitudes for Island Breeze and the folks that came to our assistance.If you are trying to decide who to call for help or installation, look no further!
My home warranty (AHS) has been using island breeze for some time and I couldn’t be happier. Profession and knowledgeable team. I have had them come out three times four different issues and they have always resolved the issue quickly. I would recommend them to anyone who needs an HVAC service or preseason check up. Garrett was outstanding.
The best Air Conditioning service I have ever had. Mick was extremely professional and knowledgeable. He quickly figured out the problem and took care to solve it in a first class manner. Highly recommend.