Dylan was kind, knowledgeable, and professional which made me confident about the job getting done right. Also, the customer service over the phone was pleasant and accommodating. Thank you Island Breeze.
Great service! The technician was on time, courteous, knowledgeable and patient. My husband has questions and the technician answered in detail. Thank you for great service Island Breeze! I recommended you before and will do so again!
Excellent service, got appointment as early as 2 days. Amazing and wonderful. Technician was really polite and knew his stuff. Went over the details and that was appreciated. I HIGHLY recommend using Island Breeze for your needs, I know I will be using them for all my HVAC needs.
Island breeze, HVAC has come several times to do different maintenance to our heating and cooling system. They have always been friendly and efficient and have always done an excellent job. I always trust them to do quality work and I am totally happy with their service. If you choose them to work on your HVAC system, you will be completely satisfied with their work friendly, and very professional!!
The service is excellent. We received updates on the time the technician would arrive. When he arrived he realized that the company had ordered the wrong part. Instead of waiting until the right part to be ordered, the technician went to the warehouse to find the right motor, returned to our home and completed the installation. He was courteous and friendly. Thank you Island Breeze!
I recently needed to replace my furnace and ac. Island Breeze worked with me to understand the cost and everything that needed to be taken care of. They kept me up to date on all the scheduling needs from receiving the equipment and coming onsite. I would get text message reminders when the team would be arriving and follow up reminders and important information as needed.The work was completed in one day with no issues and the following day another technician came out to do a quality inspection of the work that was done. This was great to see and I appreciate the attention to the work that was done here.Overall very pleased with the work and communication all throughout the process.- Update 11/15/2023After the initial install, today I had my first maintenance for the season. Shawn L. came out and did a thorough inspection of both of my systems. He was very knowledgeable and courteous as he was going over the results. He clearly explained some practices I could take to improve air distribution through the upstairs room to mitigate the system running more than it needed to. With the quality of service Shawn L. Has provided I maintain the 5 star rating!
We just had Dillon out to do our winter inspection of our 3 units. Once again, Island Breeze proved to be a fabulous organization with a professional staff. Dillon completed all of his work in a timely yet comprehensive fashion. We are thrilled to be Island Breeze customers.
Island Breeze did a great job and was very professional. Thank you for wearing shoe covers and being on time!! I really liked the additional information Shawn L gave me on improving my indoor air with a low cost self-cleaning air purification system. With this small change I won't have too remember to maintain and clean my current one anymore. I love Island Breeze works with my home warranty company AHS so my yearly maintennace service was free!! Thanks Island Breeze and AHS!!
Shawn Leguire was the person who serviced my HVAC system. He was kind, pleasant, and professional at all times. I appreciate the way he was courteous and made sure he doing his job at the highest quality. I would feel comfortable with him continuing to service my system due to his knowledge and demeanor.
I was VERY IMPRESSED WITH BOTH technicians dispatched to my home today - Chad Rogerson & Brian Leguire. They were super nice and polite, professional, and very knowledgeable about their HVAC profession. No one else had ever told me about some of the needed maintenance that they performed today. (They were dispatched through my home warranty company - American Home Shield, for a furnace tune up/check.)
Shawn was great! I didnt choose Island Breeze they were sent by American Home sheild. I have had 3 techs from AHS come out over the past 4 years abd it has never been a GREAT experience...this time was a pleasant suprise. Shawn came out on a monday got the part on Weds and fixed it today! I hope they do residential work because this was one of the smoothest repairs we have had in a while. They communicated along the way and we had zero issues. I DO wish their customer servicr had a real person answeri g the phone isnstead of texts.... but the text responses were so quick it wasnt an issue.
My air conditioner was not cooling properly and Island Breeze HVAC immediately responded to my service request. Eric came out and immediately diagnosed the problem. He was so friendly and professional. He showed me the part that was causing the problem and explained what the next steps were. Before leaving, he cleaned up the work area. Once the new part came in, Robert came out and installed it. Once Robert completed the installation, he tested the system to ensure that it was working properly and cleaned up everything. He then showed me everything that he had done and asked if I had any questions. Both Eric and Robert were friendly and professional. They arrived on time and spent time to make sure that I was completely satisfied with the service before they left. I give them both 5 stars, as well as Colleen who I spoke with several times in the office and helped me with all my questions and coordination with my home warranty company. I highly recommend Island Breeze HVAC to anyone who needs heating or air conditioning service!I would like to add a second review for repair work performed on my heating system on 11/02/23 by Shawn Leguire. The system was making a strange noise, so I called for service even though my system was still heating. I had recorded the sound it had been making (because everyone knows it never happens when you need it to for the technician to see what's going on). Shawn took his time, went through the whole system (both inside and outside the house - even though the sound I heard came from inside), and was able to diagnose and replace the part that was causing the problem (it turned out to be a part that was not working properly in the heat pump outside). Shawn explained to me everything that he had done and asked if I had any questions. He was very professional and made sure to clean up behind himself. Once again, I give Island Breeze (who responded to and completed my service call in less than 24 hours) and their technician Shawn 5 stars for their excellent service and will recommend them to all of my friends and family!
Island Breeze offers a good thorough HVAC fall maintenance. The tech looked into an issue I had with debris coming from the floor ducts, found the problem and took care of it. No extra charge. I love that they don't try to upsell you with extra things you don't really need. Fair and honest. That's all I ask.
I had two very pleasant experiences with Island Breeze HVAC and their service technicians Shawn Leguire (mid-October) and Joe Leguire today (November 2nd) Not only were they knowledgeable and able to repair my aging gas pack, they were both extremely friendly and a pleasure to meet. A positive win!
Shawn L. did an amazing job this morning. We was promptly on time, he brought covers for his shoes when he was in our home, he answered all of my questions, and was very professional while evaluating my upstairs heating unit. He sent me all of the documentation he recorded and had a friendly and positive attitude. I really appreciate the high quality of service I received from Shawn and Island Breeze HVAC.
Awesome customer service from Shawn. He didn’t try to upsell anything yet suggested what to do and showed us what he was talking about. He was very transparent with everything he was doing. I will stick with Island Breeze they are amazing
Technician was on time at scheduled time; in fact techniction actually was little early. technician was very professional got right to the job and finished up the job without incident.I want that technician to remain my permanent technician
Jason was fantastic! It has been a long time since I received such high quality customer service. He was knowledgeable, relatable, friendly, and considerate. I will recommend Island Breeze and Jason every time!
The staff members I have dealt with have been very helpful, friendly and took great to help where they could. I have used them as a pert of the home warranty, but I would use them for hvac work and definitely recommend them!
I had my heat go out and Island Breeze was quick to respond and schedule a diagnosis. Shawn did an excellent job explaining the problem and fixed the issue quickly. He also explained the problem and what was repaired, and created a great all around experience.This is my second time dealing with Island Breeze, and both times from start to end they have been excellent. I recommend this company to anyone for their HVAC needs.