Technician Shawn Leguire was very punctual and knowledgeable. Winter maintenance was performed/completed on my units and during the service he explained every step and allowed me the opportunity to ask questions and address any concerns. Great job!!!!! I will definitely keep my maintenance contract agreement and refer Island Breeze to all of my family and friends.
Island Breeze was a breeze to work with. Their communication with us was excellent, keeping us updated continuously. Both Robert C. and Dillon did a wonderful job with the new HVAC installation.
Their technician, Shawn Leguire, was very thorough and professional making sure I knew how to work the new thermostat and checking to make sure all of the systems were working properly. Highly recommend.
We were very happy with customer service and installation of our new second floor AC unit. We had some delays due to our home warranty company but Island Breeze was great about staying on top of them for us.
My technician Joe was here exactly at 8 o’clock introduced himself was very professional, very courteous , troubleshot resolve, the issue, extremely quickly, and check the entire system. He highlighted some possible future concerns, and gave suggestions on what to do over. I was extremely pleased with the service.
They did such an excellent job!! We were very happy with the work done and they were super courteous when working. We highly recommend and loved the work they did. The customer service and personal touches after the fact were really appreciated!
Our technician was Shawn Leguire. He did an excellent job of explaining the problem with our HVAC and getting it fixed fast. I will be calling Island Breeze anytime I have an HVAC issue (and requesting Shawn specifically )!
My AC went out yesterday, and by the end of the night, Island Breeze had contacted me and scheduled my appointment. Eric came out and quickly diagnosed and fixed our problem. He even gave some information regarding maintenance for our system.
The repair person was very professional and prompt. He actively listened to my descriptions of the problems with the air conditioning unit. After he did a very thorough examination of the unit, he gave me a very detailed explanation of the issue. I was also very pleased with this repair person's attention to detail regarding the matter.
I had a wonderful experience with Island Breeze HVAC. The technician Eric was fantastic. He was very professional, knowledgeable and friendly. He explained everything and how I can trouble shoot issues in the future. I would high recommend this company.Very pleased and satisfied customer~ Nina
Shawn Leguire is an excellent technician, extremely professional and very helpful.I would highly recommend him and Island Breeze to my friends and family here in RTP, NC.
The technician who came represented the company well. He was professional, responsive and knowledgeable. He could not help us but he explained the reasons and then reported back to the company
We have had a lot of companies come to our house throughout the years to service or repair our A/C but Eric is one of the nicest professional people we have had. He takes his time and does not offer things you do not need and explains the whole process so you can understand. We will be sticking with Island Breeze because of that.
Eric from Island Breeze HVAC quickly diagnosed the issue, a bad capacitor, explained how the repair would be done, unit was up and running shortly after that! He also mentioned upgrade options for a possible replacement of the AC unit.
Island Breeze came out after I called my home warranty company. They diagnosed and fixed the issue in a timely and were very professional. They have great customer service
Island Breeze did a great job installing our units a few years ago and have been excellent to work with since for maintenance issues. Their technicians are knowledgeable, they use the latest tech, and are very friendly. We highly recommend them.
Island Breeze did an amazing job! Our HVAC went out in May, we called our home warranty company and they contracted Island Breeze to perform our work. The sales rep (Jason, I think his name is) and the contractors were very responsive, on time, and professional. It's been 3 months since our install and we haven't had any issues. They also give you an amazing gift/token of appreciation. Highly recommend this company!
Island Breeze was very quick with my request for service. The technician, Joe, was very professional and friendly. He got right to work and resolved the issue very quickly.
My ac unit went out at the hottest possible time it could have. Although my warranty company, American, Home Shield,, made me wait a day and a half to get it fixed because the temperature outside had not hit 106°, They contracted Island Breeze to fix it and they did an amazing job!! The temperature in my Home was 88°. It took Island Breeze less than an hour and they had the unit back up and running!! I will absolutely use them for continued maintenance on my system!! I also must mention that this is a veteran owned business so money spent here is going to Veterans! Thank you Joe Leguire for everything you did this morning!! My dogs and I appreciate you!
Today Shawn Leguire with Island Breeze completed my AC repair. Shawn was very professional and went above and beyond as he noticed something the builder left behind in part of the unit, he took care of everything and I couldn't be happier with the service provided!
I unfortunately had an AC unit bust during August in North Carolina, but fortunately was connected to Island Breeze HVAC to work with me on getting it fixed/replaced. From working with Heather on scheduling, to having Jason calm our anxiety with home warranty delays, to the professionalism on installation day from Robert and Dilan, we received world class service. Also, when they say they are going to be at your home for an appointment, they were always early! (Unheard of in today's world) Can't suggest Island Breeze enough for your HVAC needs!
A/C failed and a technician from island breeze came out. He correctly troubleshot the issue to a bad fan motor on the outside unit and replaced it with a motor that he had on his vehicle. Had our AC up and running and no time. I was very satisfied with the service and so was my family, I would give them our business again
Joe arrived early, located the issue quickly, and promptly made the repair. Colleen and Becca provided exceptional customer service on the phone with scheduling. 10 out of 10...would highly recommend!
We were assigned Island Breeze by the warranty plan and then quickly contacted to set up the appointment to diagnose the problem with our AC. When one of their techs called out they went out of their way to reschedule for the same day. The tech who came out was very good at explaining why the AC was failing ( not the usual reasons) and this gave us the information we needed to evaluate repair versus replace. I hope that if we have a problem with the new system we are purchasing in the future that a company that is as responsive and customer service oriented as Island Breeze will be assigned to our service request.
