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Google Rating

4.3

Based on 493 reviews

Island Breeze HVAC

4.3

Sarah Risoya

00:11 09 Sep 22

Overall had a good experience they were sent by our warranty company when our AC went out last week. The first guy that came quickly diagnosed a bad capacitor replaced it and the AC started working. When he checked the crawl space he said he he saw water and thought we might have had a leak. I checked after he left and our HVAC was leaking. I called the warranty company back and they sent someone again the next morning. Steven came the 2nd time and he was wonderful he really looked over the outside unit and the HVAC he pointed out where the water came from fixed the problem (clogged drain pipe) and then took the time to show me simple things we can do to maintain our HVAC. As a first time homeowner I really appreciated this.

Glenn Bemis

14:52 02 Sep 22

From start to finish the entire team was on it. Best experience I have had with contractors in a long time. I would recommend to anyone

Suzanne Rice

12:05 27 Aug 22

Showed up early and very professional and nice and made sure everything was working properly.

Jose Nieves

12:02 24 Aug 22

Thank you Island breeze for completing our HVAC repairs. This company was referred by my home warranty company. I was overall satisfied with my experience.

Jason Johnson

13:31 01 Jul 22

Great folks. Good quality work.

Thomas Hirn

23:48 30 Jun 22

On time. Professional from appt set up through installation.

Jim Bown

03:21 14 Jun 22

I have hired this company several times and will continue too. Excellent price and service.

Anna S.

14:32 17 Dec 21

Mick came to our house today to check our AC. He was so professional and so friendly. I think I never met a person so friendly and so helpful as Mick. He explained everything so well. I wish every maintenance guy would be like Mick. Thank you again and merry Christmas

Matt Penny

12:31 05 Nov 21

Great service, technician was on-time and very polite, professional. Would definitely use again.

Stephanie Blades (Steffye)

14:19 26 Oct 21

The technician was knowledgeable and trustworthy…the work done was done well.

jrapal

17:12 22 Sep 21

Nice service guy. Seemed fair.

SweetSonnett

13:48 09 Sep 21

Came out quickly. New exactly what was wrong and got it fixed same day

Braska Williams

16:52 24 Aug 21

Great company for repair and service. I've used them twice through American Home Shield. They take the time to thoroughly explain the work that will be performed. They are very prompt in their appointments. I know that this last time, they arrived early. I would highly recommend and plan to use them when I purchase a new central A/C unit.

Eva Higgins

16:02 30 Jun 21

Had technician Shawn L come this morning. He was courteous, polite and very professional. Explained what was needed to repair the A/C and completed it quickly. Great job!

Luther

20:29 10 Jun 21

These folks are an amazing company. I have been fighting with a home warranty company that was supposed to cover a/c replacement. After over 30 days of bickering and lies, Island Breeze did an a/c system installation for us. They were extremely accommodating, installed the correct system for my needs, were here on time with a extremely knowledgeable team. Followed by a quality control inspection of everything that was done, up to and including the thermostat they installed. Lifetime warranty on new install, which is a huge piece of mind. Many other great inclusions as well. Jason, the Project Supervisor is an amazing individual who went above and beyond to help us.Just not enough platitudes for Island Breeze and the folks that came to our assistance.If you are trying to decide who to call for help or installation, look no further!

george reynolds

17:13 05 May 21

Arrived on time site covers inside the home was highly professional very knowledgeable. Was a pleasure to have his work performed

Wil Singley

20:37 12 Apr 21

Technician arrived early and completed job quickly. He answered questions I had and was able to be completed in timely but thorough fashion. Would recommend.

Kathy Bornarth

20:33 12 Apr 21

Ben arrived at the scheduled time and did a great job getting my system functioning properly. I've used IB in the past and they are very professional and reasonably priced.

James Dvorak

19:32 12 Apr 21

On time and very professional. Would use them again.

James Noe

17:37 01 Apr 21

Very quick and responsive staff that made it very easy to schedule the service. The technician was on-time and thoruogh in his work. Would recommend!

victor morgan

14:37 26 Mar 21

The maintenance tech arrived and troubleshooted so quickly, that I didn’t even get a chance to get his name. He quickly troubleshot the problem and repaired it. He did an outstanding job. Thank you!

David Smith

14:11 24 Mar 21

My home warranty (AHS) has been using island breeze for some time and I couldn’t be happier. Profession and knowledgeable team. I have had them come out three times four different issues and they have always resolved the issue quickly. I would recommend them to anyone who needs an HVAC service or preseason check up. Garrett was outstanding.

Robert Stewart

13:07 29 Dec 20

The best Air Conditioning service I have ever had. Mick was extremely professional and knowledgeable. He quickly figured out the problem and took care to solve it in a first class manner. Highly recommend.

Louis Cuoco

20:54 21 Dec 20

Mick was very professional and quickly diagnosed the problem

Chris Spurlock

00:01 15 Dec 20

Natia Ridges

21:13 10 Dec 20

Technician was very professional and completed work 👏 in a quick timely manner..

Real Deal Smart Contract

04:46 08 Dec 20

Great Job ..Thanks

Lauren G

17:15 18 Nov 20

I was assigned to have Island Breeze HVAC come out to troubleshoot a problem with my gas furnace through my home warranty company AHS. Island Breeze was able to get a technician to my home within hours same day of the work request which was greatly appreciated due to the cold weather and low temperatures being experienced indoors. Wayne was my assigned technician and he was great - very courteous, knowledgeable and professional. He assessed my system quickly, identified the problem and fixed it in less than an hour. He did not try to upcharge me or upsell me for new parts or a new system like I have experienced in the past with other companies. Based on the reviews, I was hesitant about what my experience would be with Island Breeze as a home warranty customer using their service, but I would definitely use this company again and recommend them to anyone else having furnace issues moving forward - A thank you to Island Breeze and exceptional thanks to my technician Wayne for the great job he did in getting my heat working again!

00:32 12 Nov 20

20:23 11 Nov 20

19:57 28 Sep 20

03:08 28 Sep 20

Letting me know my unit was good and ready for the winter was great news and being professional and on time is always a bonus! Taking the time to check everything and asking if I had any issues or questions made me feel comfortable with this company!

Diane Morgan

08:37 22 Sep 20

Liza Mangual

20:32 21 Sep 20

AHS sent this company to my residence. I was skeptical because some reviews I saw online were not good. Anyway, Ben arrived on time, he listen to my concerns and what I thought the problem was, he answered all my questions, he did not try to upsale me on anything that AHS didn’t cover, he came in he did his job and he left. I would recommend this company to others.

Cindy Shoaf

20:19 21 Sep 20

Island Breeze is a great and professional service. Their employees are very reliable and knowledgeable in all aspects of the business. I would recommend them 100% for all your HVAC needs .

Horns to Halos Dog Training Aida Garcia

18:14 17 Sep 20

Ben was great! He got the job done quickly and was extremely professional. Definitely planning on doing the tune ups with y’all from now on! Thanks so much for the awesome service!

Rachel Svoboda

19:25 15 Sep 20

Daniel Powell

16:00 09 Sep 20

I've worked with them for the past 2 years and they have been friendly and efficient!

keith algeo

19:40 01 Sep 20

Very quick and professional. I have used them multiple times and would recommend their services to everybody. Great job!

16:04 01 Sep 20

23:22 27 Aug 20

20:24 26 Aug 20

11:48 22 Aug 20

01:48 20 Aug 20

I have AHS and they assigned Island Breeze to fix my AC. They calledpromptly and made an appt. Came out at once. The AC needed a newcoil and a shut off valve also was very low on Freon. Parts had to beordered. They called in a few days with the parts and came out to fix theAC. The Tech Jason was a very polite and professional young man.He had it up and working in no time. I had no problems with the companyand am grateful for their speedy repair.

A Pulley

19:51 14 Aug 20

This is our second time using Island Breeze and it’s great to see they still have top quality service from the representatives when making an appointment to the technician Shawn. My previous review still stands true about Island Breeze...We were very happy with our Island Breeze service technician Chad. He immediately diagnosed the problem and explained what needed to be done. The part that needed to be replaced was ordered and the problem was fixed earlier than anticipated.

Dylan Ackers

19:39 14 Aug 20

Mick was a true professional! Very quick service! 10/10 would recommend.

Danielle Hilton

21:40 13 Aug 20

Sandra Jimenez

16:42 12 Aug 20

They get there on time, get the job done, answer all our crazy questions with a smile and are very professional. They've been out for several different problems and we have been very happy with them every time. The employees who are in their office are just as professional and nice. Highly recommend this company for replacements and/or repairs.

Jay Monroe (Jay Monroe James)

16:38 11 Aug 20

This is my second time doing business with Island and both times I was extremely satisfied. The HVAC techs are always on time and professional and willing to give you advice on how to maintain your system. They have great customer service from the tech to the front office.

Janie Sloan

13:17 11 Aug 20

The guy was very professional and confident in his knowledge, he gave quality work!!

ron patterson

17:14 03 Aug 20

Very professional experience, techs knowledgeable and easy to talk with. Office and scheduling communication very timely and accurate. Thanks Jason and Rob, appreciate it.

Karen Denise

16:25 27 Jul 20

Steve was very professional and resolved the issue quickly!

Patrick Couch

15:44 27 Jul 20

Island Breeze made a great impression back when we rented. Today we needed service for our AC again. Now that we own the house our first call was to Island Breeze. Their team is great and took care of us quickly and professionally.

Melissa Auckenthaler Walker

15:25 24 Jul 20

Deanna Compton

14:19 23 Jul 20

I had an amazing experience with Island Breeze HVAC! Colleen helped us from the very beginning! She was incredibly professional & responsive to any/all of our questions & scheduling needs. Nate & Robert our service providers were incredible! They saved us money and did an excellent job educating us on how to better take care of our unit. We had an all around great experience! I would highly recommend Island Breeze!

Cheryl Lyon

20:39 21 Jul 20

Brenda Barbour

00:18 18 Jul 20

Customer service was beyond anything I could have imagined! Wayne, Jason, Brian, Robert, Dill and Steven were so professional, friendly and responsive to my questions. It was a pleasure to have had Island Breeze take care of our heat pump replacement. I will not hesitate to have my warranty company contact Island Breeze should we ever have HVAC issues.

Sean Scott

16:10 16 Jul 20

Very professional and friendly did a great job.

Benjamin Spell

03:09 16 Jul 20

Taylor Dewberry

18:12 15 Jul 20

I was very impressed with Wayne's timeliness and professionalism. I called and informed Island Breeze that I was working on a very tight schedule with work and Island Breeze was very accommodating. Wayne arrived for the job early so that I could continue working. Great Customer Service.

P Melvin

18:03 10 Jul 20

Tony Braswell

02:25 09 Jul 20

Great experience today with HVAC tech!

Dianne Williams

00:37 09 Jul 20

I have had this company come out for a separate issue in the past. The service techs are professional, yet engaging. I hope to be able to use this company whenever I have an issue.

Matt Kenny

17:42 08 Jul 20

Ben got our AC unit working again 👍🏼

Pamela Porterfield

15:05 08 Jul 20

Was able to get me up and running very quickly. Used cov-19 precautions

Adam Schoenfeld

16:13 04 Jul 20

They were sent via our HSA home warranty as a second opinion to our primary contractor related to low freon and likely leak in the coil. They were very professional and explained the leak seal approach, certainly saving the warranty co much money. I certainly didn't mind that, I just hope it works for at least a couple of years. At least from this experience, norno reason not to recommend them.

Candi Sargeant

22:42 02 Jul 20

Last Summer we experienced AC issues ALL summer while working with several other companies. They essentially ripped us off and continually tried to convince us we needed a new unit. Our house is only 6 years old so we were not convinced. About a month ago we had repairs done by Island Breeze and the issues we experienced all last summer have not occurred once more! I was skeptical at first after being burned last year by more than one company. I am appreciative of your help in addressing our issues properly! 🙌🏾

Louise Gnecco scull

15:41 01 Jul 20

Island Breeze contacted me shortly after I sent request to AHS warranty company. Mick came on time & took Covid precautions. He quickly identified problem and fixed. Unit is 15 yrs old so happy he could get it working (Trane).

Sereatha Currence

15:35 01 Jul 20

Everything from the very first phone call up to job completion was professional and genuine. The technician was patient, kind and made sure to explain everything to me thoroughly. I was very satisfied with services and would definitely recommend this company and use them again for myself.

Darryn Mewhorter

16:53 25 Jun 20

Island Breeze initially was assigned to me for repairs by my home warranty company. This year as my upstairs unit again struggled to keep up with rising temperatures I called them for maintenance check up. The technician who responded performed the maintenance and identified an issue, and recommended I call my warranty company. I placed the call and received word that repairs would cost me around $1500 on a system that was 18-19 years old, and had given me issues every year since moving into the house. I knew it was time to do what was needed, and replace the system. Jason was great to work with through the process of choosing which system to go with. John Anderson, Dillon, Brian, and Robert came out and completed my install on Tuesday. They were all very professional, arrived promptly and were very respectful of my home while they completed their work. There was nothing left on site when they were gone, and did a great job at cleaning up behind themselves. Thank you to Island Breeze for getting my upstairs unit installed quickly.

jeremy snyder

18:06 24 Jun 20

Island Breeze was a great air conditioning company. They came on time and were affordable. I would recommend Island Breeze if you need air conditioning service. I was pleasantly surprised by an ac contractor I could trust!

Azael Borromeo

02:32 20 Jun 20

Fantastic service. I just wanted a quick AC tune up and they fixed a problem with air conditioner I wasn't aware of for years and it was truly affordable and unexpected. Use Island Breeze HVAC for your ac repair

Charles Cook

15:14 05 Jun 20

Tech came and diagnosed that our thermostat was bad. He replaced it with a better, newer one and everything has been working fine since.

Douglas Nobles

15:44 02 Jun 20

TLM

21:09 28 May 20

This was the company chosen by my home warranty company. I've had the same problem for the last couple of years. There was a leak somewhere in the AC unit which caused it to be completely empty of freon every year. Every company sent before at the beginning of summer only added more freon, never suggesting to replace the leak to me or the home warranty company. Wayne came and accessed the problem & immediately said let me look for the leak & if I can find it, I'll make the recommendation to replace it. Less than a week later Jake came and fixed my unit. Both were very professional, kind and knew their jobs. Thank you.

Kirsten Fries

22:51 28 Apr 20

Great experience all around. I would recommend this company to anyone.

Angela D. Cozart

13:18 28 Apr 20

Island Breeze serviced my home twice. The team was prompt in scheduling the appointment. On both occasions, the service technicians were professional and thorough in their work. They were also extremely punctual.

Christine Guggisberg

17:11 08 Apr 20

Mick was our service tech for our job. My husband and I would highly recommend Island Breeze. Colleen, the office manager, promptly called the same day we asked for service to set up an appt. Mick came out the following day and shared what was wrong. Our part was on back order but it came in on a Monday and Mick was in our home installing on Tuesday. Many thanks for your assistance and professionalism.

Sandy Howell

16:02 26 Mar 20

Highly recommend, the technician was great. He explained the issue and how he was going to fix it. He answered all my questions and made recommendations. I was use this company again.

Mary Alice Wiles

13:07 25 Mar 20

Steven very quickly made the needed part replacement in less than 24 hours after reporting the problem.

Troy Tamafaalagia (SAMOAN CHIEF)

02:07 19 Mar 20

Ben was our technician. He was prompt, professional,courteous, and efficient! Knew exactly what was wrong with our unit went right to work with checking everything and fixing it and double checking to make sure it was running the way it was suppose to.I have never had a problem with Island Breeze would recommend them to friends and family. Several of my neighbors use them for their HVAC needs.

Nathan White

14:21 12 Mar 20

We had a quick but very great experience with their technician, Wayne. He knew exactly the issue and resolved it very quickly! He was also friendly and professional while explaining the issue and its resolution. Thorough and efficient are words I don’t always use with HVAC companies in past experiences but Island Breeze just got a loyal customer!

Marie Davis

00:29 10 Mar 20

Roberta Parker

20:27 07 Mar 20

It is a very courteous and respectful company. They work together as a team. They all answered my questions. Very pleased with this company.

Mark Pugh

16:22 27 Feb 20

Island Breeze were dispatched to our house by American Home Shield (AHS). After reporting an outage with our downstairs heat to AHS, Island Breeze responded very quickly with a text message follow-up. A quick call to Ty at the Island Breeze office and we were set up with a next-day appointment. Wayne arrived, promptly, at 8AM the next morning and quickly diagnosed several issues with our gas pack. He provided a thorough explanation and indicated he would need to submit a work order for approval from AHS in addition to ordering parts. Later that afternoon I received a text message from Island Breeze confirming the work order approval and asking me to call them to schedule the repair. Coleen at Island Breeze got us scheduled for a couple of days later (they needed time for parts to arrive). Once again, they arrived promptly at 8AM and had the gas pack repaired less than an hour later.For the most part, I'm a do-it-yourselfer around the house. I am often skeptical of contractors and their diagnoses and repairs. My experience with Island Breeze, however, was a pleasant departure. We were very pleased with the professionalism, responsiveness and outcome of their visit and can recommend them without reservation.

Michel Favorite

18:59 24 Feb 20

Dayna Hare

00:12 21 Feb 20

Michele R. Burton

16:50 14 Feb 20

Awesome service. Awesome customer service from the office to technicians. Thank you so much

Shanice Johnson

11:36 07 Feb 20

Lisa Jackson

13:22 06 Feb 20

Fit me in their schedule quickly, arrived on time & fixed the problem on the spot. Courteous & professional!

Mark Thomas

16:29 04 Feb 20

Prompt, professional service. Their dispatch system is the best. Communication with company and technician is awesome, too!

Richard Whipple

14:22 28 Jan 20

Cameron

00:02 25 Jan 20

Excellent service and great communication. They were contracted by the home warranty company (AHS) and kept me in the loop with clear communication on parts that needed to be ordered and approvals. The techs were friendly, professional, and efficient.

Amy Whitley

18:40 22 Jan 20

From the initial phone call to the service call, everyone was kind and everything was explained! It means so much...thank you!

22:11 21 Jan 20

Adrienne Douglas

19:28 14 Jan 20

I had a very good experience with island breeze. They had to make a few trouble shooting issues but the job was done perfectly.

Jeff Groth

13:03 14 Jan 20

Fast service for initial service, continues until finished!

Kevin Nixon

19:28 10 Jan 20

A-Team Exteriors LLC. (A-Team Exteriors LLC.)

19:41 30 Dec 19

American Home Shield sent them out to fix our heater. They called the same day I sent in the request for service and was out within a couple days. They had to replace a valve that was not on hand but let me know everything that was happening and set up a new appointment very quickly. The technician, Sam, was very friendly. We are very pleased with the service and are so thankful to have heat again.

Elaine Pelletier

12:47 28 Dec 19

Heat went out on Christmas day. Called my warranty company. Service tech came at 11 the next morning. Had part on his truck and we had heat within the hour. Very polite and neat.

Victoria C. Thomas

20:08 23 Dec 19

Responsive, great communication, efficient and I highly recommend. Technicians were also very thorough in explaining the problem I had with my unit.

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Serving Raleigh, Durham, Jacksonville & Surrounding Areas

We do our best to serve our customers in a quick and cost-effective fashion. Customer satisfaction is a priority on every call. In addition to providing excellent customer service, all of our HVAC technicians are expertly trained, certified and have the expertise to install, repair or service any type of HVAC system.

Do not hesitate to call if you need HVAC service for your home, second/vacation home or any additional owned properties or businesses.

Visit the links below to see reviews from your neighbors in each of these cities we serve, and when you're ready to schedule your own service, send us a message online or give us a call at (919) 693-4822 !